Because Express-love.com is an e-commerce-driven Web-conferencing platform, the company's services are directed to adults who possess validated credit card information, and are not marketed to individuals under the age of 18. Certain portions of Express-love.com, which may contain content considered offensive to some, are inaccessible to individuals under the age of 18 via a standard "credit card" wall, as advocated by the Communications Decency Act. For those portions, that may be accessible to individuals under the age of 18, such as the Express-love.com home page and other areas presenting non-offensive content, Express-love.com has no intention of collecting any personally identifiable information (that is, name, address, telephone number, or email address) from individuals under eighteen years of age. Where appropriate, Express-love.com will specifically instruct minors not to submit such information on our Web sites or advertisements. If a minor has provided us with personally-identifiable information, a parent or guardian of that minor should contact us at the email address listed at the bottom of this Policy if they would like this information deleted from our records. We will use reasonable efforts to delete the minor's information from our existing files.
PERSONALLY-IDENTIFIABLE INFORMATION.
We use your IP address to help diagnose problems with our servers, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.
Our site requires users to give us contact information (such as email addresses), financial information (this includes account or credit card numbers), and demographic information (this includes zip code, age and income level). We use contact information to send the user information needed to maintain their account, to contact them when necessary, and to notify them of news about our company. We also use customer contact information to send the user promotional material from some of our partners. Users may opt-out of receiving future mailings (other than those required for account administration); see the opt-out section below. The financial information collected is used to check the users' qualifications and to bill the user for services ordered. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This information is shared with advertisers on an aggregate basis only.
Our site also offers users the ability to set up a profile. Information included in this profile pertains to users' personal attributes, interests, and preferences, and is not personally identifiable. Express-love.com may choose to share our users' profiles with our affiliated dating Web sites. In doing so, we are hoping to expand the number of individuals who have access to your profile and may choose to respond to you. From time to time, our site may request additional information from users via promotional programs or special offers. Participation in these offers is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information such as phone numbers and shipping address. This information may be used to award gifts and promotional products.
USE OF COOKIES.
We use cookies to save your preferences so you do not have to re-enter them each time you visit our site. When you visit our site, we also gather information that does not identify individual users. Cookies are used to track your IP address only for the purposes of tracking unique user sessions, to help diagnose problems with our server, and to administer our Web site. We use aggregate information along with other data to make improvements and update to our site for our visitors.
We may sell, trade, or rent your personal information to others unless you follow the procedures to opt-out. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. However, these statistics will not include personal identifying information. Account information may be released when we believe, in good faith, that such release is reasonably necessary to: (1) comply with applicable law; (2) enforce or apply the terms of any of our user agreements; or (3) protect the rights, property or safety of our users and/or any third parties.
SHARING OF INFORMATION.
Express-love.com does not rent, sell, or share personal information about you with any third party, except to the financial institution that processes your transaction or where required by law.
As a member of Express-love.com, you are also a member of the Relationship Exchange and therefore your profile is displayed on all Relationship Exchange websites. Only the public information located in your profile will be shared throughout the Relationship Exchange. Private information such as your real name, email address or credit card number is never shared with other Relationship Exchange sites without your explicit consent. All member sites adhere to a common set of privacy policies and therefore follow the same principles outlined in this privacy policy.
In the event Network Telephone Services Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, members' personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the members' personally identifiable information will be used in a manner different from that stated at the time of collection members will be given choice consistent with our "Changes to our Privacy Policy" section below.
THIRD-PARTY COMPANIES.
This site contains links to other sites. Please note that Express-love.com is not responsible for the privacy practices or the content of other Web sites. In some cases, information may be collected about you that is not personally identifiable by third-party advertising companies and service providers ("third parties"). Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the Web site from which you linked to our site. If you would like information on how to erase cookies from you hard drive and/or prevent Express-love.com or third parties from writing cookies to your hard drive, please email Customer Service.
Internet advertising networks such as some of the third parties used on this site are currently the focus of regulatory and legislative scrutiny concerning the breadth and ultimate use of information collected from Web sites like Express-love.com. When you navigate through Express-love.com, these third parties may set cookies during your viewing of certain pages. Express-love.com utilizes the data that third parties have collected in this fashion to determine how far you have progressed into the Express-love.com site.
Third parties are not entitled to use collected data other than for general reporting of aggregate information. Should regulations and laws evolve which impose limitations and restrictions on Express-love.com's collection and use of such data (beyond the limitations Express-love.com already imposes upon itself, as these are set forth in this Privacy Policy), Express-love.com will be pleased to abide by such laws and/or regulations.
MONITORING THE SERVICES.
Express-love.com reserves the right, but has no obligation, to monitor all services used on Express-love.com. This includes but is not limited to the materials posted in the public areas of Express-love.com as well as the contents of communications transmitted while engaging in chat, email, or voicemail. Express-love.com shall have the right to remove any material that violates, or is alleged to violate, the law or this agreement. Express-love.com shall have the right to disclose information transmitted while using the Service for any reason if Express-love.com believes that it is reasonable to do so, including to: satisfy laws, regulations, or governmental or legal requests; operate the Service properly; or protect itself and it Members.
PUBLIC FORUMS.
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.
CALLBACK SERVICE.
Please note that if you make yourself available for receiving calls through our system at a certain phone number at certain times, you agree and acknowledge that you may be reached at that phone number and at those times by other users of our services. Therefore, if you wish to protect your privacy and the confidentiality of your personal information, special care should be taken that no person, other than yourself, shall have access to such phone extension at such times. Privacy will be maintained by Express-love.com's system even though you may not be available for a call. The caller will not be allowed to leave any message at such phone extension, nor will the caller be allowed to hear any personalized messages or similar information unless you acknowledge to accept the call.
SECURITY.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. In addition to normal server security measures, the use of your password or confirmed email from the address on record with the account is required to make changes.
OPT-OUT.
Our site provides users the opportunity to opt-out of receiving communications from us (other than email required for account maintenance). You may edit your account information to selectively opt to not receive news and/or promotions. Users may change their option for receiving news and/or promotions in the following ways:
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Visit My Profile and edit the information.
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If you are unable to edit, email Customer Service (include the email address used when signing up, full name, and credit card billing address).
Users may also follow this procedure for changing and modifying information previously provided to Express-love.com
CHANGES TO OUR PRIVACY POLICY.
We will notify all registered members of any change to this privacy policy either by posting a notification on the main page of the site or via email, unless you have opted-out of receiving email from us.
WHO TO CONTACT.
If you have submitted personally-identifiable information through Express-love.com's Web site and would like that information deleted from our records, please contact our Customer Service and provide us with your full name, your Express-love.com user identification number, your credit card billing address, and any information you feel important. We will use reasonable efforts to delete this information from our existing files.
FURTHER QUESTIONS.
